24 Hour Banking by Phone

TELL - R - PHONE

Call (815) 442-8200 

Toll Free (877) 767-4173

Dial the TELL-R-PHONE telephone number from any phone. After a brief introduction you will be presented with a list of options. All options can be input via touch-tone or voice commands.

Checking

Enter Account Number (# key ends the account number but is optional)
Enter Security Code (4 digit PIN)
After the balance information is played the following submenu items are available:

1 - Withdrawal information ('7' and '9' are used to replay and skip transactions)

2 - Deposit information ('7' and '9' are used to replay and skip transactions)

3 - Balance information (includes rate, YTD interest and Previous Year's interest)

4 - For a fax

5 - Change security code

6 - Search for a transaction by check number or amount

Search for a check by check number
Search for a withdrawal by amount
Search for a deposit by amount

7 - Transfer funds or loan payments

Savings

Enter Account Number (# key ends the account number but is optional)
Enter Security Code (4 digit PIN)
After the balance information is played the following submenu items are available:

1 - Withdrawal information ('7' and '9' are used to replay and skip transactions)

2 - Deposit information ('7' and '9' are used to replay and skip transactions)

3 - Balance information (includes rate, YTD interest and Previous Year's interest)

4 - For a fax

5 - Change security code

6 - Search for a transaction by check number or amount

2 - Search for a withdrawal by amount

3 - Search for a deposit by amount

7 - Transfer funds or loan payments

CD's

Enter Account Number (# key ends the account number but is optional)
Enter Security Code (4 digit PIN)
After the balance information is played the following submenu items are available:

1 - Additional CD Information

3 - Balance information

4 - For a fax

5 - Change security code

Loans

Enter Account Number (# key ends the account number but is optional)
Enter Security Code (4 digit PIN)
After the balance information is played the following submenu items are available:

1 - Additional Loan Information

3 - Balance information

4 - For a fax

5 - Change security code

5 - Product Spotlight/Time and Weather Information
     Expanded weather information includes up to the minute temperature,
     wind speed,  wind direction and wind chill factor (if applicable)

6 - Other Bank Services

3 - Lost or Stolen ATM/Debit card reporting (only if card reporting option is enabled)

5 - Product spotlight/Time and Weather information

8 - Tutorial (available at any menu)

* - Returns to previous menu or allows you to reenter digits when entering numbers, OR say "stop"
# - Returns to main menu OR from the main menu, plays closing messages (customizable) and ends the call, OR say "cancel"

You may "say" or "press" the appropriate number, as shown above, on your telephone keypad. Remember to wait for the beep before speaking.

After you have made your selection you will be asked to enter your account number and security code. By "voice", say each number after the beep. Your account balance will be played automatically. It's that simple!

Call (815) 442-8200 * Toll Free (877) 767-4173